Last Updated: November27, 2025

At VelocityMart, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit or make a purchase on our website. By accessing VelocityMart, you agree to the terms and practices described below.

1. Information We Collect

We may collect the following types of information to provide better services and a secure shopping environment:

  • Personal Information: Name, contact number, billing and shipping address, email address.

  • Order Details: Products purchased, payment information, transaction history.

  • Technical & Usage Data: IP address, browser type, device information, pages viewed, time spent on the website.

  • Cookies & Tracking Data: Used to enhance user experience, remember preferences, and improve website functionality.

2. How We Use Your Information

The information collected may be used for:

  • Processing and delivering orders

  • Maintaining customer accounts and communication

  • Improving website performance and user experience

  • Sending transactional updates such as order status and delivery information

  • Enhancing product range and service quality

We do not sell, rent, or trade your personal data to third parties. Information may only be shared with trusted service providers solely for order fulfillment or legal compliance.

3. Data Protection & Security

VelocityMart follows reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we encourage users to keep login credentials confidential and report any suspicious activity.

4. Cookies & Tracking Technologies

Cookies help us personalize your shopping experience by remembering preferences and improving navigation. Users may choose to disable cookies through browser settings, however certain features of the website may not function properly as a result.

5. Third-Party Services

Our website may include payment gateways, logistics partners, or external links. These third parties operate under their own privacy terms, and VelocityMart is not responsible for their practices or policies. We recommend reviewing their terms before engaging with their services.

6. Your Rights

Visitors and customers have the right to:

  • Access, update, or correct personal information

  • Request deletion of data where legally applicable

  • Opt out of non-essential communication and marketing messages

7. Policy Changes

VelocityMart reserves the right to update or modify this Privacy Policy at any time. Changes will reflect on this page with an updated revision date. Continued use of the website signifies acceptance of any changes.

8. Contact Information

For questions or concerns regarding our privacy practices, please contact us at:

📧support@velocitymart.com